This article outlines how to enroll in Okta for multi-factor authentication in order to access a vCloud Director tenant in OnDemand Infrastructure.
- Submit a request to your Site Manager with the following information for each user:
- First Name
- Last Name
- Email Address
- Customer Name
- Upon account creation by Long View OnDemand, the user will receive a welcome email from Okta, containing an activation link.
- Click on the activation link and follow the process to set up a password, a recovery question, a phone number for voice-based resets (optional), and a security image.
- Set up the mandatory enrollment for MFA.
- Follow the guided procedure to download the Okta Verify mobile application, and scan the barcode.
- The user will gain access to the portal and to any pre-authorized apps.
- The user can now access the portal any time at https://auth.lvsone.com
After initial enrollment, account password changes and resets can be performed in a self-service fashion via the portal. For assistance with the Okta-native MFA token, please submit a technical support request, or escalate via your Site Manager or Site Focal.