Category: OCP Self-Service Restore Portal

M365 Supplementary Info for IGS

Log into Okta at https://auth.lvsone.com login with your username and password as provided find the OneCloud Protect: M365 Configuration button and click it to start the process. Sign in with a Global Administrator account and password. “Working” might show with a blank page for a number of seconds, this is normal and to be expected. […]

Log into   at https://auth.lvsone.com login with your username and password as provided find the OneCloud Protect: M365 Enable Restore Portal button and click it to start the process. Sign in with a Global Administrator account, and password. A blank screen with “Working” might show for a number of seconds, this is normal and to […]

Managing Restore Delegates 1.  How do I request access for a restore delegate? – Send a request to [email protected], with the new email address that is to be a Restore Delegate.  This can ​come from an existing delegate, Site Manager, Account Manager, or the designated client contact.  It cannot come from the person themselves. 2.  […]

This article outlines the procedure for accessing the Self-Service Restore Portal. Browse to https://auth.lvsone.com and enter your email address as your username. You will be directed to the Okta MFA challenge screen. Upon successfully answering the push request on the mobile app or entering the code generated by the mobile app, you will gain access […]

The Self-Service Restore Portal (SSRP) is a useful tool for restoring data in Office 365 which allows for more flexibility and autonomy in the restore process. Restore delegate operators, such as a Client/Site Manager/IGS resource are often in a better position to determine which data needs to be restored and where it should be restored. […]