The Self-Service Restore Portal (SSRP) is a useful tool for restoring data in Office 365 which allows for more flexibility and autonomy in the restore process. Restore delegate operators, such as a Client/Site Manager/IGS resource are often in a better position to determine which data needs to be restored and where it should be restored. It’s important to note that before attempting to use SSRP for restores, restore operators should first try restoring data via Office 365 recovery tools within the 30 day period.
- Restore Portal User Interface
- Changing Restore Operator Scope
- Performing Restore
- Exchange Restore
- SharePoint Restore
- OneDrive Restore
Considerations and Limitations:
When restoring data in Sharepoint Online, it is important to note that the restoration process is only supported to the original location or the root of another Library. This means that redirecting data to a specific subfolder within a Library or list is not a supported feature. Additionally, it is important to note that this restriction applies specifically to Sharepoint Online and does not apply to other Microsoft Office 365 services such as Exchange Online and OneDrive.
For Exchange Online and OneDrive, it is possible to redirect data to other folders within the user’s context or to another user within the organization. This allows for more flexibility in the restoration process and can be useful in certain scenarios. However, it is important to note that redirecting data to another subscription or tenant is not supported.
Use Cases for Self-Service Restore Portal (SSRP):
There are several use cases for restoring data in Office 365, including the ability for a delegate to restore their own data, restore data from another user in their organization, and restore data from a deleted user. The scope of data that can be restored varies depending on the service and version of the data.
When a delegate restores their own data, they have the option to either overwrite the existing data or redirect it to another location. This applies to Exchange Online data, which is limited to restoring only the latest version, as well as OneDrive and SharePoint Online data, which can restore any previous version.
Additionally, a delegate can restore data from another user in their organization. This process also allows for the option to overwrite or redirect the data, and the scope of data that can be restored includes only the latest version of Exchange Online data, as well as any previous versions of OneDrive and SharePoint Online data.
Finally, in the event that a user is deleted, a delegate can restore data from that user if it has been backed up at least once. This process allows for the option to recreate the user or redirect the data to another user’s folder. The scope of data that can be restored includes only the latest version of Exchange Online data, as well as any previous versions of OneDrive and SharePoint Online data.
